FAQ: The Heritage Boot, by Ridgemont
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What sizes are being produced?

The Heritage Boots will be produced in half size increments from US men’s 5-12, and also in sizes 13 and 14. The shoes will come in medium (D) width.

The t-shirts will be produced in men’s sizes from S-XXL.

Last updated: April 26, 2017 12:09

How do your shoes fit?

Our shoes run pretty true to size, with an athletic fit. If you wear a 9 in Nike, you’ll most likely wear a 9 in Ridgemont. If you have a wide foot, you may want to go choose a half size larger.

Last updated: April 26, 2017 12:09

Will women's sizes be made?

The boots are based on US men’s sizes, but they are produced on a unisex last. All you’ll need to do is convert from women’s to men’s sizing. To determine your US men’s size, subtract 1.5 from the women’s. For example, a men’s 8 is the equivalent of a women’s 9.5.

Last updated: May 02, 2017 11:16

How will you know what size to send me?

Once funding closes, assuming we’ve met our goal and we’re continuing to production, we’ll send out a survey to get your sizing information.

Last updated: April 26, 2017 12:09

Can I mix and match if I order a multipack?

Yes! You can choose any color and size combination you’d like.

Last updated: May 18, 2017 10:51

What if I backed you but you don't meet your funding goal?

You won’t be charged, and we’ll be super bummed.

Last updated: April 26, 2017 12:09

What is your return and exchange policy?

Ridgemont is offering exchanges on the Heritage Boots. If you are located in the contiguous 48 states, there is no charge to switch out your size. There will be a $25 shipping fee assessed for international reships, and returning the initial pair will be the backer’s responsibility. Reships to Alaska and Hawaii will require a $15 fee, and returning the initial pair will be the backer’s responsibility. All fees are payable through PayPal.

Due to both the significantly-discounted price being offered on Kickstarter and the fact that we’re making the shoes to order, Ridgemont is unable to offer refunds on the Heritage Boots.

Last updated: May 18, 2017 10:51

What are the size dimensions of the t-shirts?

Chest width XS - 16” S - 18” M - 20” L - 22” XL - 24” XXL - 26”

Body length XS - 27.5” S - 28.5” M - 29.5” L - 30.5” XL - 31.5” XXL - 32.5”

Sleeve Length XS - 7.5” S - 8” M - 8.5” L - 9” XL - 9.5” XXL - 10”

Last updated: July 12, 2017 11:26

What sizes are being produced?

The Heritage Boots will be produced in half size increments from US men’s 5-12, and also in sizes 13 and 14. The shoes will come in medium (D) width. The t-shirts will be produced in men’s sizes from S-XXL. Last updated: Wed, Apr 26 2017 3:09 pm EDT

How do your shoes fit?

Our shoes run pretty true to size, with an athletic fit. If you wear a 9 in Nike, you’ll most likely wear a 9 in Ridgemont. If you have a wide foot, you may want to go choose a half size larger. Last updated: Wed, Apr 26 2017 3:09 pm EDT

Will women’s sizes be made?

The boots are based on US men’s sizes, but they are produced on a unisex last. All you’ll need to do is convert from women’s to men’s sizing. To determine your US men’s size, subtract 1.5 from the women’s. For example, a men’s 8 is the equivalent of a women’s 9.5. Last updated: Tue, May 2 2017 2:16 pm EDT

How will you know what size to send me?

Once funding closes, assuming we’ve met our goal and we’re continuing to production, we’ll send out a survey to get your sizing information. Last updated: Wed, Apr 26 2017 3:09 pm EDT

Can I mix and match if I order a multipack?

Yes! You can choose any color and size combination you’d like. Last updated: Thu, May 18 2017 1:51 pm EDT

What if I backed you but you don’t meet your funding goal?

You won’t be charged, and we’ll be super bummed. Last updated: Wed, Apr 26 2017 3:09 pm EDT

What is your return and exchange policy?

Ridgemont is offering exchanges on the Heritage Boots. If you are located in the contiguous 48 states, there is no charge to switch out your size. There will be a $25 shipping fee assessed for international reships, and returning the initial pair will be the backer’s responsibility. Reships to Alaska and Hawaii will require a $15 fee, and returning the initial pair will be the backer’s responsibility. All fees are payable through PayPal. Due to both the significantly-discounted price being offered on Kickstarter and the fact that we’re making the shoes to order, Ridgemont is unable to offer refunds on the Heritage Boots. Last updated: Thu, May 18 2017 1:51 pm EDT

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
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